Had great, quick service here compared to other Apple stores I've been to. Usually when I make an appointment, I end up waiting forever anyways. I made an appointment at 7:30 pm and they were able to help me almost immediately. I had a problem with my phone getting service that I had been working out with AT&T for about three weeks. AT&T proved to be useless, so I went into Apple and they handed me a new phone right then and there. I should have just gone to Apple first anyways.