Came here with a Groupon voucher and ordered the cheeseburger (which was way overpriced normally). The woman making my burger was very dismissive and didn't even crack a smile when asking what I wanted on my burger. So, BOO to the service!
As for the burger itself, the patty was very dry. You'd need to add lots of condiments to the burger or else you'd be sipping on your drink with every bite. The bun was nice and soft - I liked that we're given the option of whole wheat or white bread. The onion rings on the side was pretty good as well and large in portion.
Pricing - I would not pay over $10 for a burger. Hopefully, during my next visit the quality of the burger will improve, along with the service.
Tip: Free Refills & Guacamole is a condiment option!