Recently we had a bad experience at another local restaurant, "The Verrado Grille", and had left. Our party of 15, which happened to be a Birthday Party, had proceeded over to Tempo Urban Bistro, where we were greeted warmly by Karen. I told her what had happened and she immediately apologized for our bad experience at the other establishment and immediately accommodated us. But she went even a step further and gave us the Royal treatment! She took our birthday girls' cake into the kitchen to store it and even offered to cut the cake for us, as well. The birthday girl then received a free glass of champagne! It was a lovely and wonderful experience for all. The food there is fabulous and we will be patronizing Tempo Bistro from now on!