Admittedly, Thai food is not for everyone. However, at Nicky's Thai Kitchen you can customize your order rather easily. Your server will ask "how hot?" and with your response (1 -10) you can adjust the heat, or you can ask for the hot tray which has 3 selections including crushed red pepper, a siracha type red sauce, and peppers in fish sauce. The peppers in fish sauce is very hot so use sparingly at first. There is a group of us from work that come here (Western Ave on the North Shore) regularly and I cannot recall anyone even remotely unhappy or complaining about the experience.