I'd been calling around all day for a place to give me a same day appt after work with no success. I called her and she was in the middle of a client and said she'd call me back when she was finished, and she actually did! This let me know I was in good hands. She accommodated me which I greatly appreciated. She is a very friendly person with a great conversation. I purchased the Bella set. She made sure I was comfortable and her conversation made the time fly by. I mentioned that I needed my brows done as well and she was able to do them AND teach me how to fill them in because through our conversation I mentioned I'm not good with makeup application. She also mentioned she'd be soon offering low cost classes for the regular person not a makeup artist. I'm excited about that. She is now my go to person for brows and lashes! I highly recommend her!