In an age of multinational corporates, outsourced customer service and impersonal corporate policies and procedures, it is absolutely refreshing to work with Wasim. He is extremely responsive and committed to assure that the experience for all parties is smooth and hassle free. I highly recommended him if you are looking for someone that is knowledgeable, dedicated and highly responsive. It's always nice to know that he is just a phone call or text away rather than getting sucked into the 1-800 black hole!