My review is for the SERVICE DEPARTMENT Lori who was my contact person when taking in my girlfriends 02 Elantra. Came in for there $10 Tuesday oil change special and yes it is that cheap. Got home and found her car to be leaking more oil than usual so I called Lori back and she said to bring it back. They informed me somewhere along the way someone had stripped my oil plug and put a larger plug to fix the problem. It just so happened it stripped again when they were doing the oil change. Lori said she had talked to the service manager Trey and he offered to take care of the labor if we purchased the part. We purchased the part and had it installed and the labor was free. I appreciated this gesture and will return.