I have been a patient of Dr. Pace's for a few years now. She has been an outstanding doctor. I do have a very good rapport with her and her staff. However, I have experienced paperwork not getting processed in a timely manner. Once, I let Dr. Pace know she will take care of it immediately. Unfortunately, there appears to be a higher turnover with the front office staff. I believe this tends to impact the way things are run. But, Dr. Pace is a very compassionate, spiritual doctor.