I went to Etsu today with a friend for lunch. We were the only ones in the restaurant. The waitress brought us the menus and after looking it over, we decided we wanted the summerlicious special. The waitress told us that we were not allowed to order from that menu since we didnt have a reservation....what a joke. Place is empty and they are treating customers this way, no wonder why it is empty. So i told the waitress, i would like to make a reservation for now, she said that i could only make one for next time. Needless to say the treatment of patrons was subpar. The decor was very cheap looking. The walls were covered with a brick wallpaper that was peeling off. I finally decided on a ramen dish. The food was ok, but nothing that stood out. For all this hassle, i would rather go somewhere where my business is appreciated. Lots of other japenese restaurants in baldwin village.