Dr Sarah Ryan is the reason for the good review. Her kindness is something that is very hard to come by in the medical field now a days. Having to see a urologist as a woman is uncomfortable, as a pregnant woman it's terrifying. She's calm, caring and takes time to listen to you. If you're seeking a good urologist, especially if you're a woman, go see Dr Ryan.
For the record their scheduling department is horrible and has absolutely zero customer service even when speaking to a manager. Please don't allow the scheduling department to hinder you from using such a wonderful doctor like Dr. Ryan!