I have been working in downtown Cleveland for 14 years. I have had lunch nearly every place possible. But one thing I have always loved is the chicken fingers from Houlihans. ( The Shrooms were also on this list but over the years they have drastically gone downhill) I know businesses needed to change and grow but I sincerely feel it has been for the worst. Me and 5 of my buddies ate at this location for months every Friday. I would get the chicken fingers platter with mashed potatoes instead of fries with green beans and a salad. The price was fair. But after a while the price went up and you got less food. No more green beans. Which caused us to find food elsewhere. Today in Cleveland it was terribly cold and I decided to give Houlihans another try. But I was wrong in making this choice. The chicken fingers have lost part of their luster. The Mashed potatoes were flavorless lumpy & watery. When waiting for my food I was largely ignored while my call in order sat there getting colder. I know from time to time I will want more chicken fingers from here but I will hesitate and think about it long and hard