I've been here numerous times -with friends, with my daughter, with my mom - and they never show any sign of recognition. They don't have a box for my personalized file, etc. You wait the same time whether you have an appointment or not. I'm never convinced the equipment is sterile as nothing is opened from a sealed package and I have yet to see them take stuff out of the autoclave - then again, maybe it's just a toaster-oven! The last time I was there, the pedicurist kept massaging my right leg and forgot to do the left! When I had the nerve to point it out to her, she started talking in Vietnamese to her colleague. I was only to assume it was about me. And then after giving my left leg cursory attention, guess what? She massaged my right leg some more!!
What they're good for: adequate colour on your toes and fingers - but any salon can do that.