Left behind my iPhone 5S at the SFO airport and decided it was more important to get a new phone right away. Went to Verizon store first which was a waste of time when they didn't have a iPhone 6 with 16GB of ram. They suggested I go to the Apple Store as they are capable of helping me with my Verizon account also. The techies at Apple were super efficient at getting me the phone and color and ram I needed. The staff walked out with the phone within 1 minute of the techie out front dialing in his request on his handheld thingy, Exceeded my expectations to buy a cell phone in a hurry. BTW, the world is a good place as SFO called home as someone found my phone but I didn't know until I bought my new phone.