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  • Every time I visit O'Grady's, I scan the menu and have nothing that I actually want to order. The only thing that stands out to me is the extremely poor service and their lack of desire to take responsibility for it. O'Grady's used to be a regular hangout for my friends, due to its proximity to campus and its cheap prices. Although we were getting tired of their menu, we visited again, since it's so hard to make a change with 10 people. At my last visit with these 10-12 people, everyone's food came out, except mine. After waiting a little longer for the status of my order, the food runner said that my order never reached the kitchen. The server never addressed my concern. It came out eventually, without an apology or any other compensation. One of my friends asked for chipotle mayo 3 times and had regular mayo delivered each time. When we went to pay, not only were we refused separate billing, we were refused a receipt entirely, because she had already "cashed out" the bill. What? Is this even legal? Needless to say, I've never gone back.
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