Pretty pathetic outfit. I have some type of leak that has caused my water bill to triple in the past few months. My pool person and I are at a loss as to the reason. These guys were scheduled for their FIRST appointment last week. They left a VM the day before or the actual day and said they couldn't make it due to an emergency at an apartment house. Fair enough. I called Linda at the office and scheduled the SECOND appointment for Tues, Jan 3. About an hour before the scheduled time a tech calls, asks where I am located and then said he's on the other side of town and can't make it. I advised him that he really needed to talk with his office. I then called the office and scheduled a THIRD appointment for 2pm today, with the usual "they'll call when on the way". Needless to say, I received no call today and when I tried contacting Linda at the office number, it just goes to voice mail.
Three strikes and they're out. Out of business? For their sake, I hope not, but it wouldn't surprise me the way this make believe company is operated.