I took my car here to get serviced before a vacation. I asked them to change the oil and rotate my tires. When picking up my car I noticed the wheel was not put back on properly and was making a distinctive clunking noise when pulling out of the lot. I took it back to have them put it back on right. Second thing that annoyed me is the service advisor claimed I needed my brakes done. Having worked in the auto industry before, I was skeptical when the Service Advisor started trying to upsell me on future service packages.
So I took my car to my buddy's shop in my hometown to get it checked. Turned out I still had at least 50% on my pads that they claimed should be replaced. I'm unlikely to take my car back here to get serviced. I will either do the work myself or take it to a German car specialty shop for stuff I can't do at home.