I was a regular client at another Salon but decided to go somewhere a little more close to home. I was not disappointed! I can't remember who cut my hair, but when I went in and told them I was a new client they assigned me to her. I went in for a simple cut. They straightened my hair to cut it(rather than washing to wet it like my other salon) which was no problem for me because I knew it must have been what worked for them. She tried to clearly understand what it was that I wanted and did not press me to do something else with my hair. Although she did offer suggestions only because I asked. She did not press any of the products that she used, but did inform me when I asked and did not go on to try and get me to buy them. Which I liked, felt like she was letting the product do the talking. She also gave me great styling tips(again because I asked) that I use now and I'm in love with my hair! It was all at a great price.