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  • I've been a member for about 4 mos so thought it about time to do my review. My first intro massage was with Walter. He was so good that I joined. I had previously been a member (for a whopping one month!) at Elements Dillworth. Basically I joined them, and the next month they shut down. That is shady shady shady, but I wasn't out any money. I try and shop local when I can. Anyways...enter Massage Envy. They are close to my house..win. And like I said my intro massage was excellent. My next massage was with a therapist I don't remember. That tells you something. Walter, while excellent, his hours don't jive with my schedule. The 2nd massage was wasted money. It felt good but the pressure was all wrong, way too light. The therapist didn't ask if pressure was OK and I just kinda rolled with it. I knew I wasn't going to re-book with her. I left an honest review via their automated surveys - and here's where they excel. I received a call from the manager in response to my feedback. She took in my comments and responded appropriately. She also worked with me to find a therapist who has hours that work with my schedule and does the kind of massages (ie therapeutic). Tekila (like the drink) is awesome. She has done my last 5 or 6 massages. I find the services to be affordable and so far I'm a fan. To be fair I haven't tried to cancel a membership, and too be honest I probably won't. The membership forces me to take care of myself. I average about two massages a month. Treat 'yo self as they say on Parks and Rec.
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