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| - Biggest, best geek toy store in the valley if you like to build your own computers or are looking for anything computer related. Looking for laptops, tablets, printers, ink, modems, routers, hard drives, flash drives, memory, motherboards, cases, fans, all manner of networking equipment, most any manner of computer part, piece, or accessory? This would be most likely place to find it, and at competitive prices. If you are looking for wide-screen TVs, video, or stereo equipment, OTC software, music, or movies, cds, dvds, video games, and so much more, Fry's is the super store. You can also order from their web site for pick up in-store.
Home appliances range from rice cookers to washers, dryers, refrigerators, stoves, microwave to toaster ovens, vacuums, water coolers, and even a few window AC units. There are also sizable offerings of cell phone and accessories, car stereos, over the air TV antennas, and a snack bar for when you just need to sit down and have a bite or sip before going back to face the sometimes overwhelming array of choices.
The computer service department also offers inkjet cartridge refills at very great prices, though there is one problem (other than my HP printer acting as if it's rejecting an organ transplant): You have to wait in line at the computer repair service counter to both drop off and pick up your cartridge. Frequently there's an unseemly wait there as the tech guys get tied up providing comfort and therapy to those traumatized at having to drop off their beloved companion, It's okay. I understand, I'm traumatized without my time sponge too, but there needs to be a better, quicker drop off and/or pick up system for the ink cartridges.
The product knowledge of store personnel has improved radically since the first couple years after the store's opening. If you can get to the right personnel, they've always been very generous in sharing their expertise. It is a big store though, and there will always be a fair number of new employees, so their expertise, especially outside of their departmental comfort zone, may vary. Widely.
The return policy is generally 30 days, which is I believe up from the 14 on at least some items of some years ago. Though it's a far cry from my beloved membership warehouse's 90 day return policy on electronics and virtually unlimited on everything else, I have generally found it to be adequate, and the process otherwise frequently less burdensome in terms of time required, than that at my beloved warehouse store, at least if there's a line for returns and only one person at the counter at said membership store returns counter.
Lastly, before you exit Fry's and attempt to insert your 60 (or maybe now "80") inch TV into your it-doesn't-seem-that-Smart-now car, you have to run THE GAUNTLET, a long aisle loaded with lower priced gear on the left, a wall of last minute while-you-wait food temptation on the right. On the left there are among other things loads of modest capacity flash drives, a few cfl light bulbs, and and LED lighted this & thats, ear buds, cell phone cases, USB and HDMI cables, discount DVDs, and more that I can't remember. On the right . On the right it's the wall of last minute food temptation, from candy bars to Cokes, cookies and chips, nuts, and Naked Juices, until you round the far turn and wait to be directed to the next open register which has the green light flashing above it on your home stretch heading out the store. The line moves quickly unless sometimes . . . sometimes in the evenings close to closing, it appears they may have let too many people go home too early, and the wait may be irritatingly long, but in the many times I've been in the store, that has been on only a few, thankfully rare occasions.
Pardon the verbose overflow above, but to sum it up: an A-OK store with extra credit for expansive special interest selection, and improved product knowledge on the part of at least long-term personnel in my primary area of interest (computer parts & pieces).
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