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| - This review started out as a 4 star in my head at the beginning of my visit but ended up at 2.
We walked into the joint early on a Sunday evening, no lineup, got seated in the lounge (our request - they have comfy couches!) right away.
The meal deal is great - soup/salad + bread + meal + ice cream + coffee/tea? I'm sold!
Drink service was pretty quick off the draw, but the server ended up having to come back & ask me again what I ordered about 10 minutes later, which was a bit odd. The person I was with wasn't sure what he wanted right away, and had to flag someone down about 20 minutes later to (finally) order his drink.
After ordering our meals, we received our appetizers no problem. But in the middle of eating, our server came by and asked us (again!) what our meals had been?? Even odder. Why weren't these things written down or entered into the system right away?
I got the Red thai chicken curry. The sauce was amazing - if it had been served over rice, it would have been PERFECT. I loved it. And maybe a bit more kick but I can overlook that. Served with fettuccini, though, didn't do it justice. Even my dining partner agreed (as I'm not a pasta person so I needed a second opinion).
However, service degraded after this. We were left to our own devices for what felt like forever, and then finally our server directed someone else to pack up our meals. He asked if we wanted the bill before asking whether we wanted ice cream and coffee/tea. Brought 2 bills (both identical - we only paid 1!) There were no water refills throughout the entire meal.
After waiting 15 or 20 mins, I had to get up & stand next to the payment machine & flag down our server to actually pay (via credit card).
And, to finish off the evening, I had the pleasure of watching 2 servers (ours included) get into a fight about meals & who was busier that evening. Not exactly mature. Take your disagreements into the back, not right in front of your customers.
Doesn't really make me want to come back. The food was alright but the service turned me off.
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