I've parked here many times for both business and personal travel. It's a great experience each and every time. Here's why:
Convenient location, super fast and courteous shuttles, shuttle status tracking on the app, free cold water at checkout and extremely customer service oriented staff. I've never had an encounter that wasn't friendly and professional.
One time someone in my party left their phone in their car and the shuttle driver expressed her back there and got her right back to the terminal. If that's not customer service I don't know what is!
I use them exclusively and highly recommend the Parking Spot 2.