| rev:text
| - I would prefer to give this NO STARS or -5 Stars.My review is super long but this is worth reading, think twice and read all the reviews before taking your car here, like I wish I had. I previously posted a review under my boyfriends' account, but it was put into the "not suggested" category. So I decided to do another one since I kept receiving e-mails requesting a review. First and foremost, the business is a sham. My decision on taking my car there was solely for the lower charges which ended up still being pretty high. Before taking my car I called, and the owner Juan answered he seemed like an honest guy and he gave me an estimate of $2-$4,000 at the most for the repairs that had to be done. Sounded like a good deal considering all the other places would have charged me $8-$9,000. Later that day I set up a time for the tow man to take my car, he came and picked it up on a flat bed which is preferred especially for for a BMW. I didn't want the wheels or front to be damaged. It was also free. All was good until they actually started the service, I was assured that the car would be done in a week or two, but it took a month and a half - by the time I tried to take it to another shop they "already began working on it" I would call almost every day asking about the car and to request receipts to each part that had been replaced - the clerk at the desk was an airhead, she would put me on hold for what seemed like forever and then sometimes she'd even hang up on me. I'd call back and she'd play stupid and tell me that they need to wait until the car was finished so that they could provide me with all the information. I went in a couple times to see how they progressed with my car and of course it's in the same condition, I asked what was going on and Juan told me that it took time to find the parts blazie blah. - Point being this business is unprofessional, and sexist. The clerk at the desk didn't know what she was talking about half the time, and there was always a guy up front named "Lee" just messing around, and the clerk would talk down to him. Anyways they provided horrible service from the day I stepped in to the day I FINALLY got my car. Still when I got my car, they made me wait FOUR extra HOURS because of things that they had to check. Realllllly. Then after I paid and left they called me back for an "emergency" which that they wanted me to cash the check I had paid to them. The clerk took me to the bank and on the way there she admitted to me that they kept egging me on and lying to me about when my car would be done because they thought I wasn't gonna pay up! I don't suggest ever taking anything of value to this shop especially not a foreign car like a BMW! Due to personal experience and especially if you're a woman, you better bring a man who knows a little something about cars because they will take advantage of you, and won't even provide the right paperwork or a good job! A few months after the repairs they did I had to go to a REAL shop and get it repaired by REAL MECHANICS -because some of the parts hadn't even been changed and some were super old and rusted. Plus they didn't even fix the A/C because they said that wasn't they're problem, lol so I had to roll around in Las Vegas at the peak of summer time with a car that was done by a half ass body shop! READ THIS REVIEW BEFORE YOU THINK ABOUT TAKING YOUR CAR TO THIS SHOP! - from a previous and NEVER returning customer!!! Thanks Desert Inn Auto Repair & Body for pestering me for this review. Have a great day.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)