Smashburger quickly became a favorite among my friends and I . It's a little more on the expensive side for a burger and fries, but to be fair, they are really tasty. This location was having trouble the first time I went. I ended up waiting about 45 minutes after ordering. That was pretty ridiculous. The burger was a little above average, but the fries were lukewarm. I sent my feedback to the support on their website, and was was contacted quickly with and apology. They wanted a chance to make it up to me and sent me Smashbucks. I tried it out again, and it was much better. The customer service was great and I can respect them for making the situation right.