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  • Ok, so I haven't ever been IN the store, but I called them to ask a question and it was the most frustrating phone call. I called to find out how much it would cost to have a diaper bag cleaned. The lady who answered the phone kept YELLING into the phone "HELLO! HELLO! What? I don't know what that is? What so you want?" I finally had to explain what a diaper bag is. Instead of giving me a price, she asked me what kind of diaper bag it was and how much I paid for the bag. I understand the kind of bag may have some bearing on it, but she doesn't need to know how much I purchased the bag for. She then said she didn't know if they clean bags, asked how much I paid for the bag again and them stayed talking in Korean and then yelling hello into the phone again. I hung up. 1) please don't yell into the phone. 2) the amount I purchased my item for shouldn't affect the price off the cleaning 3) please don't talk to me in a language I don't understand and then start yelling into the phone again. ALL of that means you will not be getting me asva customer.
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