Let me preface by stating the food was VERY good. The people that work there on the other hand, not so much. First off, our waitress talked so fast, we couldn't even answer before she was already making up our mind for us. We were supposed to have an option as our side (potatoes, fruit, or bread) and she never asked us what we wanted so I assumed that we didn't get a side with our meal. We did, she just assumed we wanted potatoes. Which I did not. We were served our meal without silverware. And after our meal, we went to the bakery and stood at the counter for minutes with staff walking past before anyone asked us if we had been helped. We noticed we were charged $3.25 for a potato pancake at our table, but they were at the bakery for $2.25. When I asked the cashier why we were charged more she gave me a snotty attitude and said it's cause they "warm it up." Seriously?! Starbucks warms your baked goods for free! When I told her it was silly she rolled her eyes and said "it's the labor charge." I'm thinking "OMG your ridiculous" but these words stayed in my head. I wanted to slap her. Then another staff member who overheard said "it's because it comes with bread." To which I replied "well, we didn't get bread." The service was just downright ridiculous. I was so annoyed walking out of there. Seriously though, the food was great.