Well. We all know who Gordon Ramsey is, right? Best restaurant owner in the business... maybe?
The food was good. For what it is worth, I was truly expecting more. I am from the NYC -Philly area so I know good food.. and maybe my expectations were too high, but I thought the food was super mediocre. The bread was off the hook, but my chicken was relatively bland. I also got the kobe beef sliders and they were delicious. My husband got a $50 steak and they gave him the crappiest knife ever. Seriously, you could have the perfect steak, but with a crappy knife you can't really enjoy it. Sounds weird until you go to some locations that allow you to choose the knife.
As a business owner I was super attentive to the staff and cleanliness. The restaurant was spotless. So clean. The staff... well lets split that up. The front desk staff consisted of 5 girls and they were pretty worthless as far as help goes. We had a reservation made two weeks in advance and we were sat about 25 minutes late which is a shame, but can be forgiven. The girls just seemed to stand there with no clue about much and a snobby attitude.
Once we got seated I was impressed with the structure that was created for all of the waiters and waitresses to follow. I couldn't believe how they were so well trained and maintained their professionalism [even when we told our waiter he could relax because we aren't stuffy at all and were just there to relax]. So I would love to talk to Gordon about his curriculum for that!
Other negative - It was extremely cold and extremely loud in there.
So, 3 stars I think is a fair rating for this high end restaurant!