| rev:text
| - A few months ago, I went into my dentist expecting to have a filling replaced (I thought it fell out, as it had twice before), only to learn that the nerve in my tooth was shot and, long story short, I found myself requiring a tooth extraction that same day.
My dentist, desperate to get me in after I had been suffering from months of pain, set the appointment up for me. She called them, handed me the referral paperwork, and off I went. She selected this location for me due to the proximity to my home.
There were things that I both liked and disliked about this office, but overall I was a happy customer.
First, I came in frightened and unprepared. I hadn't fasted or anything because this was a last minute surgery - that morning I had woke up only expecting a filling. I did not like the scoldings I repeatedly recieved from everyone from the front desk to the nurse and to the doctor himself. I kept reminding them that this was scheduled only an hour before, I hadn't expected a surgery that day. This was usually followed by an awkward, "Oh..." but never an apology for chewing me out.
Second, I have unique medical situations. I have both an insanely tiny mouth that makes dental work both difficult and painful (hence why I was getting a tooth pulled and not getting a root canal and crown), and I have ridiculously small veins. It's genetic, all my siblings are that way, and very few medical professionals ever believe me when I tell them this. They think I'm just afraid of needles or something, or that I'm exaggerating. Phlebotomists end up sticking me three or four times before they admit that, oh, wow, I was telling then the truth, huh? Urgh, I hate that.
Honestly, this place was no exception. They just didn't believe me when I told them this. The doctor had to ask me twice to open my mouth wider before he realized I physically couldn't, and everyone dismissed my small veins. I asked if I could at least drink water before the surgery, so my veins could be as large as possible - oh, no, that couldn't happen! Was I crazy?? Fine. Do they have, like... a baby needle, then, for the IV? Don't worry, they said, the doctor NEVER misses. In fact, he's JUST SO GOOD, that everyone says he has X-ray vision. The doctor himself even bragged about how he was. I needn't worry -he's a medical superman, he knows how to do an IV.
Here is what happened when I was in the chair and he tried the IV:
Doc: okay, let's find that vein... *taps around* ... oh, those are small veins... but it's fine. The hand still works.*stick*
Me: Ow, ow, it burns... please hurry... ow...
Doc: ...
Me: ... um... please tell me you got it?
Doc: ... no, I didn't...
Me: Then WHY do I still feel that needle in my HAND?!
Doc: oh, right. We'll try for a better vein... you really weren't lying, were you?
Srsly. I had a massive bruise that took longer to heal than my mouth did, just because of that. So they lost major points for that.
But, they were nice here, so I still give them four stars. My mouth healed quickly and cleanly, no complications. Also, they gave me a discount on the x-ray, because my dentist had sent one over, too, and a few weeks ago, I got a refund check from them, I guess my derp-insurance covered more than originally planned. Generally speaking, I would recommend them again.
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