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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This company talks the talk but they don't walk the walk. My original bid for laminate flooring and what is called lvt (luxury vinyl tile) started at $9,000 dollars. (Way higher than costcos bid over the phone of about $3,800.) After 4 HOURS of negotiating (because they won't leave your house until they have a sale) guess what? The price came down to $3,800 for the same materials and installation. I know that some people have probably unknowingly paid WAY to much for their flooring and I feel for them. The first day of laminate install everything went pretty smooth. The installer told me that he would arrive the following day to install the lvt. That next day was a nightmare. They didn't even show up until after 3pm. In the meantime there were a lot of phone calls back and forth and I was promised at least 4 different things from them regarding when the installers would show up, if at all. Not one of those promises ever happened. They finally showed up at 3:00pm when they should have been done and gone by 2:00pm. They wasted my entire day and ruined my evening. I was finally called by one of the managers and got some monetary compensation but I would have been more than happy just to have had things go down as I was promised. When I called the so called csr with my complaints he got upset and rude over the phone with me. There are a lot of places to get flooring. Don't use empire today
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