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  • The Chandelier is one of the most stunning lounges I've ever laid eyes on. Three levels of round (oval) shaped bar surrounded and covered by crystals galore! Glitz, glam, bling - a true site to see! The pictures do not do it justice! As a guest of The Cosmopolitan (that I sadly discovered was sub-par compared to comparable resorts-see review), I was pleased to at least have the beautiful Chandelier on-site. I was waiting for my hubby to return from a meeting, so I decided to take a seat at the main bar, order a drink, and play video poker. The bar/lounge wasn't very crowded, but it still took about 15 minutes for me to receive my cocktail (KISS = vodka & soda). It was at that time, I also received the bill for $13, and an aloof attitude from the bartender. Okay, so slow and borderline rude service. Um...not my first rodeo at a casino bar. While not obligatory, I have found it is customary in other casinos to comp a drink if you play at least $20 while sipping. After one drink I was ready to leave. I asked about the charge. Mousy gal stated "You have to place max bet every time." $0.25 machine and it sucked up just under 40 bucks while consuming one drink. I think I fulfilled the "requirement." Me, "Just charge it to my room please." Mousy girl, "Oh, it's comped." The ONE thing about the Cosmo that I found impressive was the level of customer service throughout - really nice and helpful...only NOT at the Chandelier. What's up? Dear hiring manager: please place some of your "nice" employees in the most beautiful area of your entire resort. Sometimes crystals alone do not provide enough glare to prevent me from seeing arrogant ignorance. Thank you.
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