How disappointing!! My sister has gone here regularly for quite some time. My other sister and I came from MN to visit and were surprised this morning to find out we were all getting massages until we actually arrived and were told "sorry.. due to complications and computer crashes they lost all appts and chose to take walk ins however if we come back in a few hrs we can get in" Ya right! We fly out in 3 hrs so that's not happening. On top of which we weren't even offered a discount to come back. I am sorry to tell u Azure but my sister is a very busy lawyer w many clients she USED to refer here and will not only stop referring but she also will be letting those she has referred know what a let down this place is. Back to MN unmassaged. :(