I love Global. They are always super helpful, willing to answer questions in depth. Added bonus - they never make you feel bad for not already knowing about it all. They have a real passion for getting beginners involved so they actually want to stick with cycling. The clinics they host are very informative and it's great that they have such a variety of them. My favorite person to talk to is Cale at the Ray store. He knows his stuff and always makes me feel like I'm part of the inner circle.