Staff is great. Service is fine. We moved from Northern Virginia/DC and we have yet to find Chinese food in Charlotte that is "traditional". everything here is Americanized and the food even here at Persuasian was super sweet. the hot and sour soup was good. the sauces seemed to be loaded with molasses. a lot of over sweet flavors. the garden rolls bland. the sauces with the garden rolls non descript. we are very picky vegetarian eaters and look for a lot of oomph and flavor in our veggies and tofu. We do not like sweet, but more savory chinese flavors..