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  • This hotel depressed me. . . It has potential but there are just so many things wrong with how it is run. My biggest issue was the lack of up keep. The Casino, lobby, front doors and elevator were dirty throughout our weekend stay. Finger prints, garbage, scratches, scrapes---it was really hard to look at the place on our way up to our rooms. The check in process was inefficient. They have one line for all needs and this one line moves ultra slowly. When we checked in we waited in a long line and as we came and went we frequently saw an extraordinary long line. They a few elevators that serviced all floors (not one for higher and another for lower floors) so the elevators were always very full. The rooms: Were surprisingly nice. We almost left after the check in process because we were so horrified but the rooms were nice! Up to date, clean, spacious. We were shocked! The pool was okay---very loud could hear it from our rooms in the afternoon hours (or power nap time!). The location isn't bad. It's close to the monorail, near the North hotels. A quick cab ride from everything but the ascetics and cleanliness needs major work! I don't plan to stay here again unless they step up their game.
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