Terrible, slow service! Attempted to come here before a concert at Cain Park last night. We were seated immediately, but it was 15 min before anyone came to inquire about an order and 40 min before we even got drinks (like iced tea.). We never got sweetener. Half an hour later (1hour 10 min after arrival) they still hadn't started cooking our food and couldn't tell us when we would get it. At least two other tables also planned to go to the concert and hadn't gotten food, having arrived before us! We were told one of the chefs had called off, leaving only two. We finally cancelled our order and paid for the drinks (with 10% discount) and headed to the concert.
We felt bad, but knowing many patrons were going to the concert, better customer service would have been to notify people of a potential delay when they sat down. They also lost their liquor license, so BYOB.