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  • The food here is great when they get it right.... the problem is we are looking at 1 for 5 now. I thought maybe it was just because I usually ordered take out during peak times - but this last time they screwed up my take out order 3 times trying to fix it.... I order what I want off the menu that I have - they read it back and it sounds great - they tell me 20min. I walk in 25 min later and they have half the order and not made the way it was ordered or repeated. Then tell me they will go get the rest of it and it will be 10 min - so I open up what they had after they assured me it was made correctly .... sadly no, not what I ordered at all. Told them to fix it. Waited another 20 min. Told the hostess that was doing her best to pretend I wasn't there to just cancel my order that I wanted my money back - got on her little CIA headset and seconds later here comes a manager with my order acting like he didn't just get the message I wanted my money back - then had the bad taste to give me a dirty look lol I inconvenienced him LOL! I guess even though they do their best to make up for screw up after screw up - they forget that they have a job because if their patrons. I honestly am disappointed every time I start thinking how good the lighter fare fettuccine Alfredo is when it's done right and then I remember it's never done right and I end up getting home with something I didn't want. They have given me my money back the last few times and let me keep what I didn't order - they thought hey had fixed it (so did I until I got home) - so you get 2 stars for trying. Thank you - updated - Decided to try my luck again and we got it right! 2 for 6! Seriously when they do it right it's great food - just disappointed that more often than not a take out order is 40 min of waiting for it to be fixed. Thank you to the people working last night for not disappointing me again!
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