Went here to celebrate a birthday!!
The service was bad grant it we had a large party, so I expected mediocre service!!!
What I didn't expect is for the server to have no idea about the product like me having a coupon, I was unable to use which was fine but she couldn't tell me why!! After seeing the fine print I was ok with that!!!
Then I check my BOA balance and she swiped my card twice & comped the wrong burger!!!
Manager walking around in street clothes, not once did the server or any manager come to the table and say thank you!!! It was about 30 people average ticket of $15. We had to send food back that was simply ordered, no one special ordered to keep the orders simple!!
I also thought it was illegal in NC to add the auto gratuity to a ticket!!!
Oh well no more Red Robin for me!!