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  • I called in my order and went to pick it up. I live a few blocks away when I got home all my food was cold, my onion rings were burnt they gave me 7. I ordered the bacon cheese tots and they gave me 6 of those which was also cold. I immediately called them back to inform the manager, but no one would answer the phone. This was on 2/3/18 at about 8PM. I was unable to go right back due to the severe weather. I continued to call with no answe. I called the next morning and spoke with the general manager Bill. The manager was rude and basically called me a liar then proceeded to tell me he'll speak to the manager who was working but she won't be back for a few days. He also told me they gave me 1 too many onion rings that it should have only been 6. I spent over $30 on my food and was very unsatisfied. This is the same Denny'sthat my son and nephew risked their life to stop the robbery in progress a few years ago. Truly unhappy with the customer service and in which my complaint was handled.
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