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  • I'm torn on how to review this particular JCPenney location. We browsed around a bit and I stopped into the bathroom and unfortunately left my phone in there - which I noticed not even five minutes after I left it. I asked every worker I could find on the second floor if a phone had been turned in and received mostly the same reaction from each - "Nothing was turned into me" and they would walk off. Not super helpful and no attempt to call other register bases or the office or LP to see if it was turned in anywhere else. So, eventually I was able to find my fiancee and we walked to a register downstairs which was had an employee that was nice enough to point us to the management office and they had my phone turned in by one of their employees. This probably would have been a much quicker find if the personnel upstairs had made a simple phone call down to the office - but all in all my phone was there and turned in so I can't be too frustrated by the situation. Once the fiasco was over, we were able to return to shopping, and we found some really great clearance deals in the baby / children section for both our nieces and stocked up on clothes for the holidays on the cheap! Got about 15 pieces of clearance summer clothing for $27 - can't beat that pricing! Overall: B Not the best start, but the deals we found really helped to even out the experience. If you need employee help you might want to go elsewhere, but if you know where you are going and like a good deal - this is the spot!
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