Not sure what the other negative reviews are talking about. I came here to purchase a blow dryer that will last, not some box store junk. I did my research beforehand on Sally's website and had it narrowed down to two dryers. To my surprise they had a deal if you bought a hair dryer, you could get a flat iron for $40 off. Both of the dryers I was looking at had this deal, major score. I needed a flat iron but wasn't planning on buying one that day. The male associate I spoke with was very helpful, explained the difference in dryers and which one would be best for my hair. You can get a Sally card for free if you are military, which I am. They have a great return policy too.