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| - I'd probably go back for an appetizer and a beer, but that's about it.
I've been looking forward to this restaurant opening for months - I love cool burger bars, and this seemed like it would be one. Sadly, I was disappointed in almost everything.
Lots of places these days allow you to create your own burger, but they usually offer dozens of different toppings, proteins, buns, rubs, sauces, cheeses, etc., plus they have their own custom burgers to choose from as well. This place has nothing but BYO burgers on the dinner menu, which cost $10.25. Twenty additions are listed, and half of them cost an additional $1.00 each.
The server did come right over to introduce himself, and we placed our drink orders. Then he came back to confirm my drink order (a Bud Light). After that he showed up less reliably. It took quite a long time to place our food orders, somebody else delivered our orders, and he never came back to ask how we liked the food. We were one of his three tables at 3:30 on a Saturday afternoon.
I got the Breakfast Burger, "add cheddar." The server didn't ask how I wanted the burger done and forgot to add the cheese to my order (I wasn't charged for it, either). It was an okay burger nonetheless, but nothing special. It did come with a handful of fries on the side - this isn't mentioned on the menu about this burger, or about the BYO burgers.
My daughter got the Cream Cheese Stuffed French Toast. We were just totally confused by this item. It wasn't even pretending to be stuffed - just several (six? eight?) half slices of thin white bread French toast with a dollop of something on the edge of each slice. The online menu says it's an herbed goat cheese. Either my daughter didn't read it correctly or the menu in the restaurant was different, because she would never have ordered that. In any case, goat cheese is not cream cheese, so that doesn't make sense.
We also shared the Southern Mac 'n Cheese app, which was excellent.
The food was mediocre and expensive, and the service was terrible. I'll give the servers a little slack because this location is so new, but there are other local locations, and management should have arranged for the servers to train there for at least a few days before starting at this location. Because they didn't do that, they've had a poor opening, when guests are deciding whether to return and whether to recommend the place to their friends.
I wanted to love this place, and will give it another try, but from what I saw tonight, they've got a lot of work to do to make this place great. I hope they pull it off!
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