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  • To start, when I was waiting in line at the pharmacy I could literally hear the pharmacist and tech having nothing but personal conversations and LITERALLY making fun of people right in front of customers for the meds they're taking and what they're taking them for which seems not only rude but a violation of the patients privacy. Why would you even be having those sorts of convos in front of customers?! Now to my real issue, I have been trying to get my prescription from this pharmacy for over a week and they keep saying I have private commercial prescription insurance and trying to charge me full price rather than running my Medicaid. It won't process because in the CVS pharmacy system they have my expired private insurance I had for a long time in their system. Rather than listening to me, they told me it was my Medicaid's fault and that I need to sort it out with them. Upon calling my Medicaid there is no issue on their end so the issue would be on CVS' end, but the pharmacist and PT were so bothered and rude. He was so bothered he was even having to make an effort to do his job and says "are you gonna buy your medicine or not?!" I'm sorry but I cant afford it which is why I have full prescription coverage from Medicaid to begin with! So, I had to go to the ER to get a hand written prescription for a weeks worth of meds which I knew I could at least afford and it would allow me to have my medicine until things were sorted. Well, I took my prescription to Walgreens this time and guess what? NOT A SINGLE ISSUE WITH MY MEDICAID THERE! Got my meds for free and all which just VALIDATED what I thought all along which is that the problem is on CVS' end not my insurance, but of course they were so bothered by me trying to get my prescription from them they were too annoyed to even listen. Sorry I care about my health and I know if I go with out my medicine I can literally die, but these pharmacists clearly only cared about making fun of people rather than actually helping them. You should choose another career path then the medical field where people need understanding and compassion...
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