It really pains me to downgrade them to three stars, but this morning's experience was so awful that I think it's mandatory.
We went there for breakfast around 9:30 and sat at the bar. P. Jones, whoever that is, was the incompetent bartender taking orders. It took him 15 minutes to take our order. Yeah...15 minutes. Then, we didn't get our actual food until 10:15--after waiting over half an hour!
Normally, 30 minutes' wait for food would be tolerable, but it was cold...which means it was sitting out. Sigh. So, either the fault goes to the expediters or our bartender, but it's totally unacceptable service. My favorite bar in Madison delivering a sub-par experience? That's just wrong.
3 stars.