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| - Great experiences each time I've been to the store. Everyone there said hello to me and asked how I was doing. Mark, however, is the gentleman who ended up helping me out. I went in looking for a bicycle without much knowledge on the differences between them. He spent a lot of time going over everything with me, put me on a couple bikes to test ride in the parking lot, and making sure I was comfortable with everything. I ended up feeling really good about the Specialized Expedition Sport bike. I told him that before I could buy a new bike, I'd have to make sure my wife was ok with me doing so. The next day, I returned to the store, with my wife, to buy the bicycle. It turns out, Mark sold her the same bike as well! Now, this might not seem like a big deal, selling a second bike to a family, but there's a special circumstance here...my wife has a handicap. She has a rod in her left leg, so she cannot bend it at all. She lost her knee 25 years ago and has not been able to ride a bike since. But, Mark came up with a solution to where she COULD ride a bike again and modified hers so she could pedal with only her right leg. The folks here, Mark in particular, are really good at getting to know their customers and helping them get exactly what they want.
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