12/6/12 Update: I am giving Joey's a 1 star upgrade because I was recently contacted by one of the co-owners (Tammie R). She inquired specifically about what the problems I had encountered so that she could solve them and improve the business. This kind of customer service is impressive to me. I wish that I could visit again soon to see if things improve, but for now, an upgrade from 2 to 3 stars.