Just came to cold stone with my 2 year old at 11:15am and they looked closed only one girl working nothing taken out, chairs on top of the table and the girl working was chatting with another young girl who also works here but is off the clock. She was making her free ice cream and the young boy she was with.
Finally when I was helped she kept running back where employees go. She grabbed something not sure what.
During this also they had heavy metal music playing VERY loudly and once I paid and was done they girls contained chatting while I (pregnant) took chairs off the Tables so my 2 year old and I could sit. The music was loud enough that my daughter kept asking what that noise was.
Counters and floors are dirty and Glass on counter tops is gross.
Very unprofessional and I won't be coming back to this location.