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| - It just amazed me how so many annoying things were happening to My Parents and I as soon as we arrived. When we walked in, smelled really delicious. I was so confident in this place for My Parents and I, since I'm always trying to find new places for us to try. We were in the area and hadn't had breakfast yet, so we stopped in for Brunch. The annoying thing was; which I think the restaurant CAN add/change is; to make sure someone is at the front AT ALL TIMES. We had people walk in behind us that got seated before us. There were (3) of us and people of (4) got seated before us. When we finally got seated, we tried ordering our drinks. Our personal preferences is Coke products. They only have Pepsi products. Just to "us", it was a turn off. I ordered the Pepsi product, My Pop's ordered a small Orange Juice instead. The waiter says they only have ONE size of Orange Juice and that it comes in a Large. So My Dad orders a Large Orange Juice. My Mom tried ordering a cup of water with no ice, and was informed they don't have room temp water. This may sound really dumb to you; but to us, our brains just shut off. (laughs) We absolutely did not know how to respond to that. We looked at each other like "WHUTT?!" He said they get hot water and use a lot of ice. That sh*t was just weird to us. So... My Mom ordered no water. When the waiter brought our beverages, he brings My Dad a small Orange Juice. We were shocked. My Dad shook his head "This is a Large?" I compared my drink to his and we all expected his Orange Juice to be as Large as My Diet Pepsi. Tricked. When looking at the menu, everything sounded delicious, but seemed like they charged for every little thing. We almost didn't want to stay because things seemed to go very slow for us; trying to get seated, if My Mom should or should not order hot water to drink, going over a very loopy menu and My Dad's Large Small Orange Juice. My Parents almost walked out and leaving me there, I reminded them it just might be good. They sat down, chose what they wanted, and we ended up waiting ten minutes for someone to finally see us to take our order. My Dad was so frustrated. He couldn't believe how there were so many workers and every one of them were walking past us, over looking us, over servicing other people, constantly walking by us to go outside to their patio area AND their computer area. And STILL no one came. Finally our waiter came over, took our order and left. We glanced around the restaurant; it was nice, clean, had neat little trinkets on the wall (very Country Kitchen like), ect. My Mom was getting very thirsty and decided she'll order her hot water with ice. At first, it was hard to find our waiter. Next, it was hard to catch our waiter. By this time, it was no longer crowded so, where did he go? When we gave up, then he shows up. He brought her water then disappeared again. Someone else brought our food and then left without asking us if we needed anything else. We wanted Jam for our toast and more napkins. My Dad didn't want to bother getting anything else for he was already upset; but I knew he likes Jam on his toast so I was going to get his Jam. At this point, I was getting very irritated. I stopped someone for Jam and he happily gave it to me. All these reviews say the food is great, but I'm writing because the service was pretty sh*tty. It was not that busy nor crowded for us to be over-looked THAT many times. We were seated in a heavy foot traffic area for the staff, and none of them stopped or looked our way to see if we were alright. We believed the manager strolled by asking us if we were enjoying ourselves. We all shrugged and said Yeah (because we were exhausted and done trying to get someones attention). Our waiter was hardly there and had so much confidence in himself that he serviced us entirely when he didn't. He only took our order and brought our beverages, and never brought our food, extra napkins, Jam, refills, to get our finished plates out of the way, and our to-go boxes. He never even came by to collect payment. Walking through the parking lot, we were fed up with the service and had wished we went somewhere else.
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