I wish this was a very positive review. I went in for nail dipping and a polish change on my toes. I was a walk-in and did not have to wait. The main problem came with service. Nobody addressed me by name or even introduced themselves. There was a lot of talking amongst the nail technicians in a language that was not English. Am I the only one that finds that rude? The guy who was doing my nails seemed pissed that the other employees were leaving (it was after 8 pm) and a couple of girls came back and cleaned more. The job on my my nails seemed average. They do not use the SNS brand for nail dipping so time will tell if it lasts the same.