Horrible!! Please do not hire this company.
Besides 35% she deducts $500 for advertising and cleaning fees. I wouldn't mind if she sold a lot but she donated half of the items (or kept them to herself to sell on the side). She doesn't give receipts to customers nor a list of what was sold and for how much, no accounting whatsoever. Two weekends of her selling for us we got $1024 for an entire packed house 2600 sq ft. Just for advertising our car for sale she deducts $500 from what we got. She said its a finders fee but she didn't sell the car. She said its because she got me firm offers (but the car didn't sell)!!! She won't give it back until I can prove I sold it to someone she didn't refer. That is very unethical! She also wanted to skip the first sale weekend. She got keys Monday then tells me Friday (after I call to ask how first day of sale went) that the house was too dirty and she couldn't get it ready and I should be ashamed of myself for leaving the house like that. Her whole sales pitch was do not throw anything away like her website says. I'm sure there are great estate sales companies but this is not one of them. Look at my profile, I don't complain nor have I ever written a review on here but this needs to be known so people that lose loved ones do not have to go through this treatment from companies