I had such high hopes for this place based on the photos. First let me say it was not easy to find. I used walking GPS and from the angle my friends and I were coming, you can't see the sign at all. My friends and I all agreed the place looked cool once you walked in but not that noticeable. You could easily pass it by for the Thai place next door.
We get inside and the place seems on the dead side. For us it was perfect because we had somewhere we needed to be and only had an hour to spare.
We walk in and are seated instantly by the hostess. She was kind and patient and got us waters while we waited for our waiter.
After that things went down hill a bit. The waiter seemed to be ignoring us. We could feel we weren't getting the same level of attention as other tables. My friend was not pleased as he had questions about the food and he felt the plates were not explained to him well. The menus weren't very descriptive on what stuff was so we relied on the waiter to tell us. In the end I got tired of trying to figure it out and just went for quick, easy, cheap, and something I knew - chicken friend rice. My friend ordered something as well but I don't recall what.
My food took a little bit to make but for $5 I have to say it was a very big portion and tasted delicious. However things went downhill again when we sat and waited for quiet some time and noticed my friends order wasn't coming. Eventually we asked the waiter who informed us he accidentally didn't submit it. I honestly don't know what was going on in his head to make him completely forget the only good item my friend ordered.
After that I felt a little bad as my friend was now hungry and irritated with feeling ignored and unimportant as other tables, and then having his meal completely forgotten. The reason I felt bad was my friend began catching attitude with all the staff. I don't believe in snapping at and talking down to people when they give horrible customer service or ignore you. Show how you feel when you tip.
I will say I would have been more sympathetic to still tipping high had the place been busy and packed or we had a large party at our table. In both situations I can understand slipping now and again and forgetting to enter an order. But with a slow night and the customer orders bottled beer and an entree, it's hard to imagine why. Plus no one checked on us to see if we were ok or how the food was. At that point we would have checked on his food. Instead we had to call the waiter over to ask what was up. And we had to request a check from the hostess because after eating no one returned again.
Maybe we caught them on an extremely off night but either way I don't think my friends and I want to return.