rev:text
| - Stayed my last night in Vegas at The Flamingo. Overall it was a great experience! Started off by paying the additional fee (I believe it was $30-50) to check into a standard room early- around 11 am. The regular check in time is 3 or 4 pm, and I didn't want to wait in the luggage check line for 30 minutes just to return a few hours later and repeat the whole check in process. Arrived at at room on the 5th floor that resembled a not-so-well taken care of Ramada or Holiday Inn (small windows, old gross linens, old fixtures, etc.). Ugh. Then my friend and I noticed the tub had a leak and slow drain- it was about a third full of water. Yuck. Called guest services... took approximately 3 tries to figure out the automated system and get directed to the right person. So that's the bad. On to the good.
Once I got someone the response was immediate. Not only did someone come to check out the issue less than 10 minutes later, but before even getting off the phone with me the front desk moved my friend and I to an upgraded room (a GO room) on the 21st floor. Yesssss. The difference in rooms was unbelievable. The upgraded room was maybe a little larger, but had huge floor to ceiling window views of the pool and preserve, a bathroom with a separate huge shower/ tub and a tv in the mirror, cool linens, cool headboards, cool lighting, a mini-fridge, the list goes on. The point is, spend a few extra bucks if you're going to stay here- it makes a humongous difference in your experience. In addition, you get free wifi with your resort fee. You have to sign up as though you are paying, but the charge is removed from your bill before checkout. Overall, The Flamingo gets major respect for taking care of their customers, and being the most reasonably priced hotel on the strip right now.
|